Council to study pet‑registration software after staff flags missing module in current system

City staff reported that the current Flex municipal software does not include an animal‑registration module unless the city purchases an add‑on. Brad said he is researching alternative software that could be less expensive or free, and staff will return with cost and functionality details.

Councilors discussed operational needs: the police department has microchip scanners in squad cars already and staff wants to ensure any new system can be used by officers in the field. Members also discussed enforcement policy (progressive written warnings leading to citations) and outreach strategies, including a possible QR code/survey distribution through local banks and businesses to support a faster public rollout.

Councilors asked staff to examine Burlington’s chipping program and whether a free chipping day or similar incentive could increase registrations. Several members noted feral animals and strays would complicate registration targets and that broader community coordination is likely necessary.

Next steps: Brad will gather pricing and demo information, bring users’ examples and cost estimates back to council, and staff will schedule a dedicated work session to set policy on fees, enforcement and implementation details.