IT seeks hosted phone system to replace aging on‑premises gear; county to test 911 integration
IT managers proposed moving the county to a hosted cloud telephony system (ICS) covering roughly 425 phones at about $8,133.75 per month. Commissioners asked staff to validate flawless integration with the county's 911 vendor before any approval.
The full story
Ben Morgan, the county IT manager, presented a vendor proposal to replace the county’s 10‑ to 11‑year‑old on‑premises phone system with a hosted cloud solution from ICS. The proposed solution would consolidate multiple incumbent carriers, include handsets and licenses for about 425 extensions, and provide on‑going support and replacement phones under a single monthly invoice.
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