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Ingham County adopts revised 9‑1‑1 service plan updating technical and operational rules
Summary
The Ingham County Board adopted an amended county 9‑1‑1 Service Plan on May 26, 2026 that designates Ingham County Central Dispatch as the primary PSAP, confirms Phase II ESInet connectivity and Text-to-911 capability, and updates technical, operational and fiscal provisions under Public Act 32 of 1986.
The Ingham County Board of Commissioners on May 26 adopted changes to the county’s 9‑1‑1 Service Plan (Resolution #26-274) to reflect current systems, technical suppliers, and operational practice. The amended plan designates Ingham County Central Dispatch, operated as a division of the Ingham County Sheriff’s Office, as the primary public safety answering point (PSAP) for the county and confirms the county’s Phase II compliance on the Michigan 9‑1‑1 ESInet.
The plan updates technical considerations (including automatic number identification and automatic location identification for calls, selective routing, and Text‑to‑911 capabilities), clarifies the service district boundaries to include Ingham County and portions of Lansing and East Lansing in adjacent counties, and reiterates the board’s authority to collect and expend 9‑1‑1 operational funds under Public Act 32 of 1986.
Why it matters: The plan establishes governance and funding expectations for maintenance and upgrades to the county’s 9‑1‑1 infrastructure, clarifies the dispatch role and primary PSAP responsibilities, and affirms ongoing compliance with the state ESInet and next‑generation 9‑1‑1 practices that improve emergency-location capability for wireline and wireless calls.
Key details - Primary PSAP: Ingham County Central Dispatch (operated by the Ingham County Sheriff’s Office). The plan requires 24/7 staffing and Text‑to‑911/TDD capability. - Technical features: selective routing, Automatic Number Identification (ANI), Automatic Location Identification (ALI), and maintenance of the Master Street Address Guide (MSAG); county is Phase II‑compliant on the Michigan 9‑1‑1 ESInet. - Fiscal framework: plan reiterates use of fees, voter‑approved millages, or other state funds authorized under Public Act 32 to support network and PSAP operations; grants may be sought for equipment costs.
The resolution was adopted as part of the consent agenda with no public comments at the required public hearing, and the plan will be filed and acknowledged by the county clerk and the board chair as required by statute.
