Risk manager says prescription refunds issued; Express Scripts Smart90 outreach planned for October mailing
Cap Preston Holden, the city risk manager, told the council refunds were issued to residents who reported penalties with the prescription benefit and said Express Scripts is notifying members about a Smart90 90‑day option; city plans to include details in an October mailing.
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Cap Preston Holden, the city’s risk manager, told the Middletown Common Council on Aug. 4 that residents who reported penalty issues with the city’s prescription benefit had been refunded and that Express Scripts is proactively notifying members about the Smart90 90‑day prescription option.
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