San Rafael library survey: patrons report high trust, request more weekend programs, digital loans

Daniel, a library staff presenter, told the Board of Library Trustees that San Rafael collected 170 responses to the California State Library’s "Every Story Counts" survey during a one-week snapshot. "We had 170 responses during that one-week period," he said, and reported that 95% of respondents said they borrow items when they visit, 89% said they plan to return, and 76.8% said they trust information from the library. He noted the systemwide average trust rate cited by the state was about 70%, putting San Rafael above that benchmark.