Deputy county administrator warns Tyler CAD limits, cautions against third-party API connections
Deputy County Administrator Dave Yingling told the Emergency Services Board that Tyler CAD does not permit third-party API connections for security reasons, that FTP or other workarounds raise data-governance concerns, and that SMTP/paging options have timing and run-order limitations that the county is testing.
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Deputy County Administrator Dave Yingling gave the board a technical briefing on April 8 about options to provide faster call data to stations, urging a deliberate approach that protects sensitive law-enforcement and EMS information.
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