Manchester library administrator flags Microsoft licensing and billing confusion as operating cost concern

Jul 9, 2026

The library administrator told the board that Microsoft premium licenses are no longer free for libraries; she set up a discounted arrangement but discovered a confusing city invoice that produced a charge "over 1000 dollars." She recommended seeking a city amendment or updated ITS quotes to compare options.

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The Manchester library administrator told trustees at the July meeting that Microsoft no longer provides premium licenses to libraries for free, forcing the library to pay for a limited set of premium accounts and triggering an unexpected billing problem that could affect operating budgets.

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