Commission hears dispatch training, FLEX concerns and Statelink delay
Deputy Erin Bennett warned that changes to FLEX software modules could reduce dispatcher productivity. Police Chief Jacob Miller reported state-provided training, progress on a door entry system, a grant-funded conference trip Jan. 25–29, 2026, a current dispatcher hiring process, a request from the fire chief for immediate paging on personal-injury calls, and that Statelink work is on hold pending state staffing.
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Staff member Dean Kruger invited Deputy Erin Bennett to describe operational concerns with the department's FLEX dispatch software. Deputy Bennett said she participated in the system's initial rollout and expressed concern that proposed changes to program modules "may inadvertently and negatively affect our productivity," and asked that changes be communicated clearly to dispatch staff.
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