How to report potholes, graffiti and other problems: City of Raleigh’s Ask Raleigh portal explained

Jul 9, 2026

City customer experience manager Karen Ray explains how residents can use Ask Raleigh (ask.raleighnc.gov) to report issues, track requests, and get faster responses; the city has phased out SeeClickFix and plans to consolidate customer services on the first floor of new city hall in 2027.

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Karen Ray, the City of Raleigh’s customer experience manager, said residents should use Ask Raleigh at ask.raleighnc.gov to report potholes, graffiti, damaged sidewalks and other nonemergency problems and to track the city’s response. “The best way to do that is to go to Ask Raleigh, which is on the city's website, and, submit a request through that,” she said.

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