Mountain View staff propose billing changes after audit; typical household could save while some seniors face small increases
After a utilities audit identified unbilled ADUs and undercharged commercial accounts, staff proposed reclassifying units and spreading sewer/trash costs more equitably. The plan raises fund revenue ~11% while yielding roughly $45 in typical residential savings; council asked for protections for seniors and an outreach plan.
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Mountain View staff presented the findings of a utilities audit during a Nov. 18 workshop and proposed a set of rate and billing changes designed to align customer bills with actual usage and strengthen the utility fund.
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