Captain Clark says dispatch handled rising call volumes after May server migration, urges hires
Captain Clark told the E‑911 Board the dispatch center completed a May 27 server migration that likely prevented a major outage, reported higher call volumes year‑to‑date and in June, and asked the board to plan for two to four additional dispatcher hires for the coming fiscal year.
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Captain Clark, who presented the quarterly report to the E‑911 Board of Directors, said the dispatch center completed a countywide server migration on May 27 and that the switchover "went fairly smoothly," likely preventing a major record‑system outage that had occurred in previous years. He told the board the migration included vendor coordination with Harris Radio and Central Square and that IT was on site for the update.
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