Fire & Rescue committee debates dispatch software, mapping and vendor issues

Jul 17, 2026

Chief Monaco and emergency staff described CAD and mapping updates, hydrant-data work with GIS, and ongoing problems with the 1st Due reporting product; county staff said the First Due contract is paused and several agencies favor switching to ESO for reporting and apparatus management.

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Chief Monaco, reporting for the Fire & Rescue Association, told the committee the budget-and-finance group reviewed operational expense requests and introduced an updated CIP template. He said communications and CAD problems have prompted work with county GIS to map hydrant locations because hydrant presence alters dispatching rules.

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