City launches demonstration of 'Ask Berkeley' chatbot, plans July rollout
Communications Director Caitlin Flora demoed 'Ask Berkeley,' an AI-powered chatbot built with REPT that pulls answers from the city's website and offers staff-recorded videos for complex responses; staff said the tool will anonymize questions and provide monthly question reports for communications planning.
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Communications Director Caitlin Flora demonstrated "Ask Berkeley," a new AI-powered chatbot built in partnership with REPT, and told the council the tool is budgeted and tentatively scheduled to launch later this month pending contract review.
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