Committee adds communication, conflict-resolution expectations to audit RFP
Keystone Heights committee asked staff to require audit firms to describe communication practices, response times and past conflict-resolution scenarios in their proposals. Members said clearer expectations will help staff avoid last-minute demands and support a timely audit delivery.
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Committee members agreed May 1 to add language in the RFP asking audit firms to describe their communication processes, expected response times to city inquiries and examples of how they've resolved engagements that did not go smoothly.
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