Council asks for more information on CivicPlus booking system after staff presentation

Jul 21, 2026

Staff proposed contracting with CivicPlus to provide online park/museum reservations, ticketing and volunteer scheduling. The vendor quoted an initial-year cost (~$15,000) and annual costs thereafter (~$7,620); council asked for a vendor demo, integration details with Tyler/311, and a fiscal impact presentation before deciding.

The full story

Patrick presented a proposed agreement with CivicPlus for an online recreation and museum-management platform that would allow residents to reserve and pay for park facilities, manage museum volunteer scheduling, and process point-of-sale transactions. Staff said the system would reduce front-counter staff time and improve 24/7 public access but that initial-year costs were approximately $15,000 with recurring annual costs estimated at $7,620.

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