Council hears update on move to new water-billing software

Apr 8, 2025

City Recorder Michelle Connor told the council the city is transitioning to a new billing software and expects to issue bills from the new system next month; staff plan to stop using GWorks for billing. Portions of the recorder's report were muffled on the audio recording.

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City Recorder Michelle Connor reported at the April 8 meeting that the city is moving to a new billing software provider and expects to issue bills through the new system next month. The council heard that the transition is intended to resolve known billing issues and that staff are working to complete the switchover by late spring.

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