DHR outlines enhanced corrective-action plan and county training to reduce payment errors
DHR described an "enhanced corrective action plan" focused on high-rate counties (Jefferson, Mobile, Montgomery, Catherine, Madison), increased in-person training, supervisor case reviews and a mandatory payment-accuracy checklist to reduce agency-caused errors.
The full story
Agency official described a multi-part corrective action plan in response to quality-control concerns, focused on the state’s five highest-error counties. The presenter said the plan includes targeted supervisor case reviews, in-person new-worker training, a mandatory payment-accuracy checklist, scaling pilot pre-certification reviews, and dedicated staff to verify timely scanning and documentation.
Sign up to keep reading.
Your free newsletter brings you what your city council, county, and school board discussed and decided.