Small changes — big difference: counters, bathrooms and furniture that improve access
In a practical segment of the NNLM Region 5 webinar, JJ Pianchi recommended low-cost adjustments—low/high counters, clear signage, varied seating, and adult changing stations—to make libraries usable for people with diverse bodies and abilities.
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JJ Pianchi used attendee photos to illustrate practical, low-cost interventions that make immediate differences for patrons. He advised having both a low and a high desk at reference so wheelchair users and seated patrons can be at eye level with staff, and to keep surfaces uncluttered so patrons with attention or sensory differences can focus.
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