Agency reports 24 open positions and high caseworker turnover; GPS/CPS staffing improving

Aug 18, 2025

Director Crystal Natan said the agency has 24 open positions and typically loses about one-third of its caseworkers annually; Director Kara Davis reported improvements in GPS and CPS staffing, while Family Support remains strained, according to Director Rebecca McMinn.

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Director Crystal Natan told the advisory committee the agency currently has 24 open positions and typically posts for 85 roles; she said the agency "lose[s] about a third of our caseworkers each year" but that turnover has improved since 2021–2023 and that 4–5 new staff joined since July 1.

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