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Agency reports technical OCYF citations and ongoing continuous quality improvement efforts
Summary
Director Natan reported that recent OCYF citations were technical — paperwork time frames and signatures — and described ongoing CQI work with the Child Welfare Resource Center and a Practice Improvement Specialist.
Director Crystal Natan told the advisory committee that citations noted in a recent OCYF review were technical in nature, relating to paperwork time frames and signatures. She said the agency is continuing work with Continuous Quality Improvement (CQI) efforts led by a Practice Improvement Specialist and the Child Welfare Resource Center (CWRC).
Natan described CQI activities as intended to strengthen internal processes and office culture; Kurt Miller referenced available CWRC training for caseworker planning and supports. The minutes show the agency is tracking citations and pursuing CQI to address procedural issues.
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