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Police chief reports rise in July calls; explains coding issue on mental-hold statistics
Summary
Chief Travis Ruby reported July calls at 832 (highest since Jan. 2022), noted increases in commercial burglary alarms and fireworks calls, explained a coding issue that left 'mental hold' entries at zero, and described several significant DUI and emergency responses including assistance with large nearby fires.
Eagle Police Chief Travis Ruby presented the department's July report, saying citizen calls for service rose to 832, a high-water mark since January 2022, and that increases were most pronounced in commercial burglary alarms and illegal-fireworks calls.
Chief Ruby explained a data-coding issue: dispatchers' primary code selection affects reporting, so some crisis or suicidal-subject calls were not tallied under the 'mental hold' primary code even though officers responded. "We didn't write a report where the primary title of the code... that is a mental hold code, that was not the primary call. So that's why we have 0," he said, clarifying the discrepancy.
The chief also described operational pressures pushing response times higher over a recent three-month trend (construction and traffic were cited as contributing factors), recounted two significant DUI investigations with high BAC readings and a motor-deputy crash caused by a wild animal that totaled a motorcycle but left the deputy alive, and recapped the department’s mutual-aid responses for local wildland firefighting and evacuations.
Council thanked the chief for the update and had no further questions about immediate policy actions. "Plan ahead, be kind, be patient," the chief urged drivers and residents during ongoing construction periods.
