Child support office urges pay increases, cites high caseloads and strong performance metrics
Child support staff told the Hall County commissioners that their roles have evolved toward legal responsibilities and that pay increases would help retain experienced workers who manage heavy caseloads; attorney Garrett Schroeder warned the county risks losing staff without adjustments.
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"Our position has evolved from primarily a caseworker to functioning more like a legal secretary or paralegal," Amy Consenberg of the child support office said, asking the board to consider raises that match the work now required. She said the office has seven employees with 85 years of combined service and listed duties that include managing court deadlines and preparing legal paperwork.
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