Lakeview staff report billing errors and set settlement talks for smart-meter vendor
Town staff reported delays and incorrect amounts from a new billing system and announced a preliminary payout from the smart-meter vendor with settlement negotiations set for Sept. 19; a resident also urged review of vendor support and contract terms.
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Dawn Lepori, Town Recorder and water department representative, told the council the town's new billing system has produced delayed bills and incorrect amounts. "Problems with the new billing system, including delays in bill distribution and incorrect amounts," Dawn said, and she said she is working with Springbrook to correct the issues.
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