County panel warns that aging equipment and past outages make ECC technology and facilities a priority
Oct 7, 2024
Officials recounted outages in 2012, 2016 and 2019 tied to aging radio, HVAC and vendor-support failures and urged long-range capital planning for CAD, radio replacement, and facility redundancy to avoid future service interruptions.
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County officials pointed to several high-profile failures to illustrate infrastructure risk: a 2012 dispatcher fatigue incident, a 2016 HVAC failure at the alternate backup site and a 2019 public-safety radio outage tied to end-of-life equipment and vendor unsupported parts. "In 2016... HVAC... failed... it was 20 years old," an ECC official said in explaining how aged plant equipment contributed to a multi-hour outage at the backup site.
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