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Common employee questions: eligibility, FSA interaction and claim timing
Summary
Webinar presenters clarified that the employee is the account owner for registration, explained FSA 'no double dip' guidance, and said Rocky Mountain Reserve processes some claims the same day in nonbusy periods but may take 2–3 days during busy season.
Participants asked common operational questions and benefits staff provided clarifications about ownership, FSA interaction and processing time. Jennifer Whitener, Larimer County benefits manager, confirmed that the county has budgeted the benefit for 2027: "So this benefit will be available for all of next year for 2027," she said, and that the monthly $200 deposit will continue next year. Whitener and Palmer also explained the partial‑year cap for Aug.–Dec. 2026 is $1,000 and the 2027 cap is $2,400.
Palmer addressed registration and FSA concerns: the employee is the plan owner for registration details, and staff emphasized employees must not 'double dip' by claiming the same expense from both an FSA and the HRA. Palmer described turnaround times for reimbursements: "Same day during our non busy season. And during our busy busy season, it is 2 to 3 days," and reminded employees of the Jan. 30, 2027 claim submission deadline for this year.
