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Town identifies server single-point failure; FEMA mitigation application must include H&H study

Board of Trustees, Town of Green Mountain Falls · April 24, 2025
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Summary

Town officials reported a single-point failure in servers that affected website and phones and said FEMA's mitigation grant process requires a hydrologic and hydraulic (H&H) study, turning the application into a two-phase engineering and construction effort and increasing estimated costs.

Mayor Ramey Dixon told trustees the town discovered a single-point failure in its server/information system that disrupted phones and the website and that he has asked the contracted vendor to propose redundancy solutions. He said the town will seek proposals to eliminate the vulnerability.

Dixon also described frustration with FEMA mitigation grant requirements: FEMA requested an H&H (hydrologic and hydraulic) study, so the town must prepare a two-phase application beginning with engineering. "It's basically a 2 phase application," he said, explaining that the town's funding estimate rose from roughly $240,000 to over $300,000. Trustees noted limited funds and that disaster-impacted communities often have priority for limited mitigation dollars.