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Intermodal Center requests modernization after multiple elevator failures

Spokane City Council Finance and Administration Committee · July 28, 2026
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Summary

City staff said two of three Intermodal Center elevators were down at different times this year, with one still out of service; control-system manufacturer parts are unavailable and staff requested funding to modernize all three elevators to restore Amtrak, Greyhound and public access reliably.

Jeff briefed the committee on failures at three Intermodal Center elevators and requested funding for full modernization.

He described a 'perfect storm' where all three elevators experienced outages this year—one took 3.5 weeks to fix, another nearly six months, and a third remained out of service. Jeff said the manufacturer's control system is out of business, parts are unavailable and staff have been rebuilding parts while seeking a permanent modernization. He said the modernization would replace control and mechanical systems and restore reliable service for Amtrak platform access, Greyhound luggage handling and public access to the second floor.

Council members asked clarifying questions about elevator locations and current status; Jeff said two elevators are operational and one remains down, and that the escalator for Amtrak was also inoperable due to parts availability. Staff noted Greyhound pays a share (about 14.4%) for their elevator but that Amtrak's share depends on prior lease calculations.

Next steps: staff requested council consideration of a special budget ordinance to fund the elevator modernization and will provide further information on cost shares for Amtrak and Greyhound where available.