Officials flag rising AOT referrals and explore adding northern ACT team; RFA planned

Apr 7, 2026

Board members reported rising assisted outpatient treatment referrals and limited staff capacity; they said they may issue an RFA to establish an ACT team for northern Steuben, possibly partnering with neighboring counties, and will meet with OMH representatives.

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Steuben County officials told the Community Services Board on April 7 that assisted outpatient treatment (AOT) referrals are increasing while the agency lacks staff capacity to manage large caseloads. "The numbers of AOT referrals are rising," Ms. Gramley said, and staff are working with EPC and the referrals they send.

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