CIO reports 71 bugs identified in Benefits 24/7 sync file; API work and SAW migration on schedule
HCA’s CIO said the Benefits 24/7 modernization team has identified 71 sync-file bugs (29 resolved as of Apr. 30), is targeting an API go-live around Sept. 1, 2026 for certain endpoints, and confirmed migration planning off SecureAccessWA to a new statewide platform.
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Travis Cherry, the Health Care Authority’s chief information officer, briefed the board on the Benefits 24/7 modernization work. He said the technical team is now staffed and focused on three priorities: remediating sync-file issues, building API workflows and migrating from the SecureAccessWA (SAW) platform to a new digital access platform coordinated by WATEC. "So far, 71 total bugs have been identified, 29 have been resolved as of April 30 and 6 more in the process of being resolved at the closeout of May," Cherry said.
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