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Environmental health team developing intake, tracking and a consolidated inspector guide
Summary
Environmental-health staff said they are creating an intake and logging system for town requests, launching a tracking spreadsheet for inspections and plan reviews, and finalizing an inspector guide that summarizes regulatory differences across towns to support shared services.
Sai and Jay reported progress developing internal processes for environmental-health shared services: an intake workflow to capture requests, a spreadsheet to log inspections and outputs, and metrics to track plan reviews and coverage during staff absences. The goal is to ensure follow-through and avoid lost requests.
Sai also described a draft consolidated inspector guide that summarizes regulatory differences among the towns so an inspector traveling between jurisdictions can reference a single document. Staff emphasized not tracking too many metrics to avoid burden, and asked members to provide feedback on which outputs would be most valuable for local leaders.
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