JFO: Unemployment insurance modernization on track, $30.8M implementation cost reported
JFO reported the unemployment insurance modernization project began in September 2024, is on track to go live this summer, and has total technical implementation costs of $30,800,000 with five‑year operating costs of $14,500,000; JFO said user acceptance testing lessons will inform future projects.
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The committee heard that the state's unemployment insurance modernization project has proceeded successfully and is expected to go live this summer. Lisa Gav told members she monitored the project closely and credited the agency with stakeholder outreach and inclusive testing, including participation by people with disabilities.
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