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County to replace E911 end-user hardware covering 180 computers and 350 monitors

Orange County Ways and Means Committee · March 31, 2026
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Summary

The committee approved $370,000 to replace E911 CAD end-user computers and monitors at 911 centers and remote backup sites; Emergency Communications said the average recommended lifespan is 3–5 years and county machines are approaching five years old.

Gregory Schmid, Deputy Commissioner of Emergency Communications, told the committee the appropriation would replace end-user devices for their Computer Aided Dispatch (CAD) system at the 911 center and backup remote sites. "It is 180 computers and 350 monitors," Schmid said, adding the average recommended lifespan of a public safety end-user computer is three to five years and many of the county’s machines are approaching the five-year mark.

Schmid said the budget estimate used New York State Office of General Services pricing as a basis but the county’s procurement approach—OGS contract or competitive solicitation—had not been finalized. Committee members noted that going out to competitive bid can yield savings beyond OGS contract pricing and agreed the replacement is necessary for reliable CAD operation.