Elko and West Wendover dispatch centers report call‑routing problems, staffing gaps and RapidSOS text‑to‑911 tests
West Wendover and Elko dispatchers reported recurring call transfers and delays with NGA, plans to replace a recorder, staffing openings, and that West Wendover received its first text‑to‑911 through RapidSOS; Elko reported January call totals and a high answer rate.
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West Wendover and Elko dispatch centers briefed the advisory board on Feb. 5 about recurring operational problems with call transfers, staffing and equipment.
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