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County IT staff warn 'smooth train wreck' as video, server and system integration problems slow operations
Summary
County IT staff and committee members told the commissioners that slow server performance and new, unintegrated agency case/video systems are causing long video downloads and evidence‑handling delays; staff said hardware upgrades and portal work are planned using Goldsmith funds.
IT staff briefed the court on persistent server‑performance problems and a patchwork of law‑enforcement systems that are not integrated. Staff described large evidence and video downloads taking 30–45 minutes and said agencies are adopting multiple case and video platforms (eForce, Niche, Axon) without current automated integration. One staff member summarized the situation bluntly: "It is a smooth train wreck right now, and it is consuming a great deal of our time and causing a great deal of frustration."
The IT committee said it will propose prioritized hardware replacements (the committee's "red list"), seek pricing and use available Goldsmith funds to procure a plan for server upgrades and portal work (Sunridge/Sunridge‑built portal discussed). The court discussed procurement authority and asked staff to return with cost estimates and a schedule for implementing upgrades and portal integration. Commissioners also directed that high‑priority items be purchased where funding is available, and that proposed new assets follow county procurement rules.
