Resident reports meter 'Error'; utility reassures and offers on-site check
Jul 3, 2026
A resident reported an 'Error' reading on a new digital meter; the utility representative said meters report reads every 15 minutes, customers will be pinged if the house goes offline, and customer service can arrange a meter-reader visit.
The full story
A resident said they saw an "Error" message on their meter and asked whether they should be concerned. The attendee said they had sent a picture to the utility and had not heard back; the utility presenter responded that the new meters generally report reads every 15 minutes and that the system would ping the utility if the house were offline.
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