Health board approves LanguageLine contract for interpreter services; staff note per-minute costs
The board approved contracting with LanguageLine for on-demand interpretation (three-way calls or video). Staff said current rates are $3.95 per minute for audio and $4.95 for video and plan to supplement with community interpreters where possible.
The full story
The Vernon County Health Department presented a plan to contract with LanguageLine for interpreter services to improve access for patients with limited English proficiency. The department said the service can be used in three-way phone calls, by video, and for accessibility needs (e.g., deaf patients). A local community member trained in health-care interpretation was identified as an additional resource for Spanish speakers.
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