Board approves cloud billing contract after debate over fee-increase language

Aug 4, 2026

Alexandria officials heard a presentation from BS&A'affiliated representative Ian Beatty on a cloud-based billing and records system, debated contract language on fee increases (5% vs. CPI), and approved the agreement with instructions for legal redlines to limit increases.

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Ian Beatty, a vendor representative for BS&A, presented a cloud-based software and billing proposal, highlighting hosted data, automated backups and resident portals. Beatty said the system would reduce on-site server upkeep and allow residents to pay online; he told the board Alexandria had an early-adopter discount for the product.

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