Outreach staff underscore warm-handoff approach for first responders
Recovery outreach staff described warm-handoff practices for first responders, emphasizing personal outreach and that initial contact is an offer of help, not program enrollment.
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SUDAK members reviewed how first responders can connect people to recovery coaches through a "warm handoff." Kyle Aramey said outreach often involves giving a personal number so someone in recovery can make direct contact later, and reassured responders that the call "is not enrolling them in any program."
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