Health staff flags translation gap after longtime WIC translator departs
Staff advised the board that the long-time translator for WIC is no longer with the program, prompting discussion about device apps, language-line services, HIPAA concerns, and potential paid translation subscriptions.
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Staff member (Speaker 1) reported the program’s long-standing translator is no longer available to the WIC department and said the office is exploring options ranging from two-way translation apps to paid language-line subscriptions for clinical encounters.
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