Citizen Portal
Sign In

Get Full Government Meeting Transcripts, Videos, & Alerts Forever!

Get email alerts on the Employee Benefits topic

No spam. Unsubscribe anytime.

Board votes to switch county EAP provider; new contract effective Sept. 1

Caswell County Board of Commissioners · August 4, 2026
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

After comparing proposals from the incumbent and a competing firm, the board voted to discontinue auto‑renewal with the current provider and contract with the alternative EAP vendor effective Sept. 1, citing lower cost and additional first‑responder support.

County staff summarized proposals for the employee assistance program (EAP) and a first‑responder assistance program (FRAP). Staff told the board Accenture/Ascentra's pricing was $1.94 per employee per month for three‑session EAP, while the recommended vendor ('my group') offered lower cost and more FRAP sessions. Staff recommended not renewing with Accenture and switching to the new vendor effective Sept. 1, 2026. As staff stated, "My recommendation is that we do not renew with Accenture, and we switch our services to my group effective 09/01/2026." (transcript).

The board moved to decline auto‑renewal with the incumbent and to contract with the recommended vendor, with a motion from Commissioner Rose and a second; the motion carried by voice vote. The motion included pricing details presented in the meeting: the vendor's rate for the regular EAP was stated as $1.04 per employee per month and the FRAP first‑responder rate as $2.79 per month per employee. Commissioners asked staff to return before each renewal deadline to report utilization and reassess continuation based on use rates.