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Board flags mismatch between live closed captions and official transcript
Summary
Board members raised concerns that live closed captions shown during the meeting did not match the produced transcript, with the presiding board member saying the on-screen display can scroll and erase content and that the transcript differs from 'what's actually in the meeting.'
The board raised concerns about the accuracy and reliability of meeting captions and the produced transcript. "If you look at that closed caption during the meeting, like, and then you look at the transcript, the transcript is different than what's going on," the presiding member said, noting that the live display scrolls and sometimes erases content, which complicates later review of minutes.
Members said the on-screen captions felt more accurate in the meeting room but that the transcript produced afterward did not match line-for-line. The board discussed the difficulty of reconciling the live captions with the posted transcript and suggested reviewing captioning/transcription processes to ensure minutes accurately reflect proceedings.
The board did not record a formal motion on captioning during this meeting, but the exchange identified a follow-up need to improve record accuracy for public review.
