Elko Dispatch reports migration fixed phone routing but recording format still problematic
Elko Dispatch reported 5,179 calls last month (1,584 911); NGA migration restored call routing and audio quality but Exacom recordings are captured in a format that requires extra work. Zetron console installation is scheduled July 20–23.
The full story
Carrie with Elko Dispatch reported the center handled 5,179 calls last month, including 1,584 calls to 911 and several large incidents such as structure fires and a shooting. She said the recent NGA migration has resolved many phone-routing and audio-quality issues but Exacom is capturing recordings in a format that is difficult to use without additional processing.
Sign up to keep reading.
Your free newsletter brings you what your city council, county, and school board discussed and decided.
or