Cayuga County IT outlines cybersecurity plan, AI training and infrastructure projects
IT Director Tom Bunn told the committee the department is drafting a comprehensive Cybersecurity Incident Response Plan, rolling out AI training countywide (78% complete as of May 1), and progressing on network and ERP planning including fiber installs and an upcoming Tyler Technologies assessment.
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Tom Bunn, speaking for the county Information Technology department, reported April helpdesk activity and a suite of ongoing projects including cybersecurity planning, AI training, shared services with the City of Auburn and an ERP assessment. "441 new support tickets were created" in April and "81% of support tickets were resolved," Bunn said, and he described a draft Cybersecurity Incident Response Plan to define roles and procedures for responding to incidents.
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