Aging department reports stabilizing NY Connects demand but warns of high waitlists; six-month RTS contract expected
Aging and Youth Director Amy Haskins told the committee NY Connects activity returned near last year’s levels after staffing increases, but high waitlists remain for Aide Services and Case Management; a six-month contract with RTS to use extended unmet-needs funding will be presented next month.
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Amy Haskins, Aging and Youth Director, said NY Connects activity levels have returned to roughly where they were the previous year, crediting increased staffing, but that high waitlists for Aide Services and Case Management persist because of staffing shortages.
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