Council approves CloudPermit permitting software to replace IWorq; 3–4 month rollout expected
Summary
Director Shawn Oliverson presented a service agreement to adopt CloudPermit to replace IWorq; Oliverson said the change should "improve efficiency and user experience" and take about 3–4 months to implement. Council authorized the mayor to sign the agreement.
Shawn Oliverson, Director of City Planning and Land Use, presented a service agreement to replace the city's IWorq permitting system with CloudPermit software. Oliverson said the new "software will improve efficiency and user experience, with implementation taking 3-4 months." Council voted unanimously to approve the agreement and authorized Mayor Dan Keller to sign.
Council and staff framed the switch as a move to modernize permitting and streamline applicant interactions. Oliverson noted staff-level implementation tasks and an expected multi-month rollout; the council did not alter the agreement or delay authorization during the Oct. 13 meeting.
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