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Council approves CloudPermit software to replace iWORK for permitting
Summary
City staff presented CloudPermit as a replacement for iWORK to streamline permitting, reduce duplicate work and integrate payments; council approved the software agreement and authorized the mayor to sign, with an expected implementation overlap of 4'6 months and costs covered by permit/license fees.
Planning staff proposed adopting CloudPermit to replace the current iWORK permitting system, citing improved usability, payment-system integration and reduced manual export/import work. Staff said the project would include an implementation fee in year one and lower recurring costs thereafter and estimated a five- to six-month overlap period to implement the new system.
"We've used I work for a number of years... it's functional, but it's not efficient," Sean said, and described how CloudPermit would eliminate duplicate work and provide additional application types without extra fees. Councilmembers asked about budget placement; staff said the costs were in the approved budget and would be covered by existing fees for building permits, business licenses and dog licenses. Council approved the CloudPermit agreement and authorized the mayor to sign the contract.
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