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City OKs new GovPilot permit and code‑enforcement software to replace legacy systems
Summary
The committee approved a three‑year contract (with extensions) with GovPilot for permit and code‑enforcement software—year‑one cost $305,320 and roughly $212,000 annually thereafter—promising a mobile‑friendly system with AI components and consolidated workflows that will replace two existing platforms.
Council approved a three‑year contract to adopt GovPilot as the city’s new permit and code‑enforcement software. Staff said GovPilot will consolidate two legacy systems, improve customer access (mobile friendly and better notifications), and introduce management and reporting tools for staff. The first‑year cost is $305,320 with recurring annual costs of approximately $212,000 in years two and three; the funding source is the Information Technology & Integration Fund.
During discussion aldermen emphasized user experience and reporting. "This will be mobile friendly again, laptop friendly, all those things, but have an AI component," a city staff presenter explained, saying the platform will assist residents, contractors and staff in filing requests and tracking cases. The committee voted to approve the contract; staff said they expect net savings over time by consolidating multiple legacy systems and reducing contracted work to maintain older platforms.
