Pine County plans server support contract and pilots AI phone answering in HHS
Technology committee warned that GIS and disaster-recovery servers are near end-of-life and recommended a roughly $12,400-a-year support contract; the county also is piloting an 'EVA' AI phone-answering system for Health & Human Services with a Jan. 29 kickoff and weekly follow-ups.
The full story
The county's technology committee told the board that core infrastructure — including the GIS server and disaster-recovery servers — are nearing end-of-life and unsupported, exposing the county to potential operational risk. The committee recommended a support contract to bridge operations at an estimated $12,400 per year rather than an immediate wholesale replacement.
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