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Library expands home-delivery program to short-term patrons and adds tech help
Summary
Reading Public Library trustees heard that the home-delivery program now serves about 18 steady patrons and volunteers completed 124 deliveries in FY26; staff plan to expand intake, volunteer training and offer targeted tech-help appointments.
Reading Public Library Director Amy Lannon told trustees the library'run home delivery program, historically for permanently homebound patrons, is being expanded to serve people with temporary mobility limits — for example, recuperating from surgery — and caregivers who cannot leave home. "We have 18 current steady patrons," Lannon said, and volunteers completed 124 home deliveries in FY26.
Lannon described the program as low'cost and volunteer'driven, with librarians doing book selection and volunteers handling delivery logistics. She said the intake form is available online under "Browse and Borrow" and the library plans to move it under accessibility to improve signups. Trustees asked whether volunteers or library staff would provide basic technology help during visits; Lannon said that decision would depend on volunteer skills and program demand and that some visits may be performed by librarians when volunteers are unavailable.
Trustees praised the volunteer model and discussed strengthening onboarding, screening and role definitions for volunteers who will provide in'home contact. Staff will refine training and intake forms and report back to the board if substantive changes are proposed.
