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Council debates permitting-software options as staff flags upfront and recurring costs
Summary
Council members and staff discussed two permitting software options (Tyler/Micah and CommunityCore), debating whether 13 hours of weekly staff time savings and a $4,009.39 upfront/ $13,000 recurring fee (one config) or a $25,000 upfront and $7,500/year alternative justify the cost.
Council members and staff spent a lengthy portion of the meeting weighing two permitting-software alternatives and their effect on staff time and the budget. Staff said one option carries recurring fees of about $13,000 per year with an upfront cost the transcript records as "$4,009.39," while the other vendor quotation cited roughly $25,000 up front and $7,500 annually.
Members questioned whether an estimated savings of about 13 staff hours per week would produce net cost savings or only cost avoidance. Several council members said they would support the purchase only if a plan showed genuine cost savings or staff reassignments that produce measurable long-term benefit; staff said training time is included in the proposals.
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